Coordinating the Community Response in the East Riding of Yorkshire to the Coronavirus (COVID-19) Pandemic

Work is now well underway to determine how best to support our vulnerable residents during this challenging time as we all respond to the COVID-19 pandemic.

Central Government has asked all councils to coordinate support to particularly vulnerable residents as older residents and those with defined underlying medical conditions are advised to self-isolate and shield themselves from non-essential social contact for a number of weeks. We are treating this matter as one of our highest priorities.

We are going to tackle this by working alongside the HEY Smile Foundation, a charity which works closely with the private, public and voluntary sectors. This partnership puts us in a strong position to provide that support to our residents who most need it.

Plans are in place to set up a contact centre which will take calls and receive emails from vulnerable or at risk residents who need our help.

We are very much aware of the great work and community spirit that has been established over the last few weeks across the East Riding in response to this pandemic and the council would like to work alongside those residents who have set up groups to provide additional help and support.

We would like to build a picture and understanding of what community and other groups there are out there across the East Riding willing to help those residents who need it, would so we would ask you to register the details of the support you are offering on

Guidance on how to register can be found in this video

If there are any difficulties with registering, please email Andy Barber at the HEY Smile Foundation on and he will resolve the matter.

This website is hosted by the HEY Smile Foundation and the aim is to build up a detailed database of organisations that can work alongside us and build our resilience when helping those in need. It also provides a central point of coordination for voluntary and community groups to link in with hubs across the East Riding, helping to access emergency funding and resources where they are needed most.

We will write to you with a further update on this work in the next few days. In the meantime, please do register the support you are offering as set out above.

Thank you very much for your help.

Darren Stevens

Director of Corporate Resources,

East Riding of Yorkshire Council